1. Domain settings:

If an error message opens while working at DOKKA and trying to press the "Help" key to open a call to the support

staff or access the database, make sure that there is no IT block at any of the addresses from the list:


  1. sentry.io
  2. dokka.com
  3. dokka.co.il
  4. helphero.co
  5. sendbird.com
  6. fullstory.com
  7. smartlook.com
  8. freshdesk.com
  9. onesignal.com
  10. amazonaws.com
  11. freshworks.com
  12. smartlook.cloud