Faults & Warnings

Click here to see how to manage when you get a Warning from DOKKA

Domain Access Requirements for DOKKA
Domain Access Requirements for DOKKA To ensure DOKKA runs smoothly, please make sure your network does not block certain domains. If these domains ar...
Wed, 20 Aug, 2025 at 2:04 PM
I'm trying to upload a document but nothing happens
How to Check Why a Document Didn’t Upload If nothing happens when uploading a document, it may be a duplicate — but since DOKKA doesn’t show al...
Wed, 20 Aug, 2025 at 2:00 PM
Why is DOKKA warning me that this document/transaction already exists in my accounting system?
When a document is uploaded to DOKKA, and while you are completing the bookkeeping entry, DOKKA checks the information in the document against the transacti...
Thu, 16 Mar, 2023 at 4:22 PM
Invoice view is distorted
In some specific cases, the invoice view is distorted and there are "patches" that are shown across all documents. This issue happens only on Goo...
Thu, 13 Oct, 2022 at 6:02 PM
How to Set Gmail as Your Browser's Default Email Client for Mailto Links
"Mailto" links are hyperlinks that use mailto instead of http://, so when someone clicks them, a new email compose window pops up instead of a ...
Thu, 30 Mar, 2023 at 5:35 PM
What is a Proxy Server and How Does it Work?
What is a Proxy Server and How Does it Work? A proxy server acts as a middleman between your device and the internet. Instead of connecting directly to ...
Wed, 20 Aug, 2025 at 3:58 PM
What Causes Slowness in DOKKA?
Why Might DOKKA Feel Slow? DOKKA runs in the cloud, which means the system is hosted on secure remote servers while you access it from your co...
Wed, 20 Aug, 2025 at 2:43 PM