Domain Access Requirements for DOKKA

Modified on Wed, 20 Aug, 2025 at 2:04 PM


Domain Access Requirements for DOKKA


To ensure DOKKA runs smoothly, please make sure your network does not block certain domains.
If these domains are restricted, you may experience issues such as being unable to:


  • open a support ticket,

  • access the knowledge base,

  • or use the in-app chat.


If you run into one of these problems, we recommend sharing the list below with your IT team so they can confirm that access is allowed.


Domains that must remain accessible



If you see an error when trying to open the Help section, contact support, or use the chat,







please check that none of the following domains are blocked:



  • sentry.io

  • dokka.com

  • dokka.co.il

  • sendbird.com

  • smartlook.com

  • freshdesk.com

  • amazonaws.com

  • freshworks.com

  • smartlook.cloud

  • cloudflare.com





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